Hajbee Terms and Conditions – Complete Guide

1 General Terms & Introduction

Hajbee (hereinafter referred to as the "Platform") is an online gaming and Sports Betting service operated via the domain https://hajbee.app. These Terms and Conditions constitute a legally binding agreement between hajbee and its users.

By using any of hajbee's services, you confirm that you have read, understood, and agreed to all the Terms and Conditions stated here. If you do not agree with these terms, please refrain from using hajbee.

These Terms and Conditions have been prepared in English for users in Bangladesh. hajbee reserves the right to update these terms at any time. Continued use of the platform after changes are published will be considered acceptance of the revised terms.

2 Account Registration Requirements

To open an account at hajbee, the following conditions must be met:

• Registrants must be at least 18 (eighteen) years of age.
• Each individual may register only one account. If multiple accounts are found belonging to the same person, all accounts will be closed and balances may be forfeited.
• All information provided at registration must be truthful, accurate, and complete. Providing false information may result in account termination.
• If multiple members of the same household use hajbee, each must use a separate device, payment method, and contact details.
• Residents of regions or countries where hajbee does not operate will not be permitted to open an account.

3 Account Verification (KYC)

Hajbee follows internationally recognized Know Your Customer (KYC) standards. Account verification is mandatory before withdrawals or transactions above a certain amount.

To complete verification, please submit one of the following government-issued ID documents:

• National ID Card (NID)
• Passport
• Driving License

Hajbee aims to complete verification within 48 hours. Withdrawals may be temporarily held during the verification process. hajbee's KYC process is fully secure and your information is never shared with third parties.

4 Deposit & Payment Policy

Hajbee supports all major payment methods available in Bangladesh. The following rules apply to deposits:

• The minimum deposit amount is subject to the limit set by hajbee and may change from time to time.
• Deposits must be made using a payment method registered in the account holder's own name. Deposits from another person's account are not accepted.
• Once your deposit is confirmed, your balance will be updated immediately. If there is a delay due to network issues, please contact hajbee support.
• No additional charges are applied to deposits; however, your payment provider's own fees may apply.
• Hajbee reserves the right to investigate and suspend any suspicious transactions.

5 Withdrawal Policy

The following rules apply to withdrawing winnings from hajbee:

• Full account verification (KYC) must be completed before submitting a withdrawal request.
• Withdrawals can only be made to the same payment method used for the deposit.
• Hajbee typically processes withdrawals within 24 hours. In complex cases, it may take up to 72 hours.
• Minimum and maximum withdrawal limits are set by hajbee and may vary based on VIP level.
• Any winnings earned from a bonus must meet the specified wagering requirements before a withdrawal can be made.
• Hajbee does not charge withdrawal fees; however, charges imposed by the payment provider may apply.

6 Betting Rules

When placing bets at hajbee, the following rules must be followed:

• Once a bet is confirmed, it cannot be cancelled unless hajbee explicitly permits it under special circumstances.
• If incorrect odds are displayed due to a software or network error, hajbee reserves the right to void the affected bets.
• If a match or event is cancelled, bets will be settled in accordance with hajbee's established rules.
• Syndicate Betting — coordinating bets across multiple accounts on the same event — is strictly prohibited at hajbee.
• Exploiting delayed connections in hajbee live betting to arbitrage is strictly prohibited.
• Hajbee reserves the right to set a maximum limit on any bet.

For more details on hajbee's betting rules, please visit our Help Center visit.

7 Bonus & Promotion Terms

Hajbee regularly offers a variety of bonuses and promotional offers. The following general terms apply to all bonuses:

• Each bonus has its own wagering requirements. Until these are met, neither the bonus nor any winnings derived from it can be withdrawn.
• The welcome bonus is available to first-time registrants only and can be claimed once per person.
• Bonuses are valid for a limited time. Any unused bonus will be automatically forfeited once the validity period expires.
• Hajbee reserves the right to modify the terms of any bonus or withdraw it entirely.
• Only one bonus may be active at a time unless otherwise specified.
• If hajbee finds evidence of bonus abuse, it reserves the right to terminate the account and forfeit the balance.

8 Prohibited Activities

The following activities are strictly prohibited on hajbee and may result in immediate account termination and balance forfeiture:

• Operating multiple accounts belonging to the same individual.
• Attempting to launder money or process illegal funds through hajbee.
• Placing bets or playing games using bots, scripts, or any automated software.
• Attempting to hack or gain unauthorized access to hajbee's systems.
• Attempting to gain unauthorized access to another user's account or steal their information.
• Creating an account using a false identity or fraudulent information.
• Fraudulent activity directed against hajbee or other users.

9 Account Closure & Termination

Either hajbee or the user may close an account. Details:

• If you wish to close your account, please contact hajbee support.
• Before closing your account, all pending bets should be settled and any remaining balance withdrawn.
• If hajbee closes an account due to a rule violation, hajbee's decision regarding the account balance shall be final.
• Hajbee may apply a maintenance fee to accounts that have been inactive for an extended period.

10 Responsible Gaming Policy

Hajbee is a strong believer in responsible gaming. Gaming should be a form of entertainment, not a source of addiction. To support this, hajbee offers the following tools:

• Deposit Limit: Set a daily, weekly, or monthly cap on your deposits.
• Betting Limit: Set a maximum bet amount within a given time period.
• Session Limit: Set a time limit on how long you play.
• Cooling-Off Period: Take a temporary break for a few days or weeks.
• Self-Exclusion: Exclude yourself from hajbee for an extended period.

If you or someone close to you may be struggling with a gaming addiction, visit hajbee's Responsible Play page for assistance.

11 Dispute Resolution

If a dispute arises between you and hajbee, please contact our support team in the first instance. We aim to resolve all issues within 72 hours.

• In the event of a betting dispute, hajbee's logs and records shall serve as the final and conclusive evidence.
• If the matter cannot be resolved through support, neutral third-party mediation is available.
• Hajbee's decision shall be final in resolving all disputes.

For Any Complaints or Feedback Help CenterSend via.

12 Changes & Updates to Terms and Conditions

Hajbee reserves the right to change, amend, or update these terms and conditions at any time. In the event of any changes:

• Before making significant changes, hajbee will notify users via email or through the platform.
• Continued use of hajbee after updated terms are published will be considered acceptance of the new terms.
• The date of the most recent update will always be displayed at the top of this page.

If you have any questions about these Terms and Conditions, please email us at: support@hajbee.app