Summary: hajbee places your privacy above all else. We only collect the data needed to provide our services and will never sell your information.
1 Introduction & Scope
This Privacy Policy applies to all services offered by hajbee (https://hajbee.app). By using hajbee, you are considered to have agreed to this policy. It has been written with Bangladesh users in mind to ensure everyone can understand it easily.
Hajbee is a responsible online gaming platform. We adhere to international data protection standards and are committed to safeguarding our users' privacy. This policy applies to hajbee's website, mobile app, and all other digital channels.
If you disagree with any part of this privacy policy, please refrain from using hajbee's services and reach out to our support team. We are always ready to address your concerns.
2 What Information We Collect
Hajbee collects several types of information from you. This information falls into three main categories:
a) Information You Provide Directly
- Name, date of birth, email address, and phone number provided during registration.
- Identity documents submitted for KYC verification (NID, passport, driving licence).
- Payment-related details such as your mobile banking number or partial bank account information.
- Information provided when contacting our support team.
- Feedback submitted when participating in hajbee surveys.
b) Automatically Collected Information
- IP address and device type (mobile/desktop).
- Browser type and operating system.
- A log of your activity on the hajbee platform, including login times, bet history, and game sessions.
- Information collected through cookies and similar tracking technologies.
c) Information Received from Third Parties
- Transaction verification data received from payment providers.
- Information received from identity verification service providers.
- Risk assessment data received from fraud prevention services.
| Data Type |
Purpose of Collection |
Mandatory? |
| Name & Contact Information |
Account Creation & Communication |
Yes |
| Date of Birth |
Age Verification (18+) |
Yes |
| Identity Document |
KYC & Fraud Prevention |
Yes for Withdrawal |
| Payment Information |
Transaction Processing |
Yes |
| Cookies & Device Information |
Security & Experience Improvement |
Partial |
3 Purpose of Data Collection
Hajbee uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary. The main purposes for which hajbee uses your information are:
- Account Management: Registration, login, account verification, and security assurance.
- Service Delivery: Operating betting, gaming, lottery, and other hajbee services.
- Transaction Processing: Processing deposits, withdrawals, and bonus payouts.
- Meeting Legal Obligations: To meet KYC, AML (Anti-Money Laundering), and other legal requirements.
- Ensuring Security: Preventing fraud, hacking, and unlawful activity.
- Service Improvement: Analyzing user experience to improve the hajbee platform.
- Contact: Sending important updates, transaction notifications, and support communications.
- Marketing (subject to consent): To inform you about hajbee offers and promotions – only with your consent.
hajbee may also use your data to analyze gaming behavior and provide responsible gaming support — for example, sending alerts when signs of excessive play are detected.
4 Data Sharing Policy
Hajbee never sells your data. However, there are certain circumstances where information may need to be shared with third parties:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banking partners to process transactions.
- Identity Verification Services: With approved verification partners for the KYC process.
- Technology Service Providers: hajbee's cloud hosting and server infrastructure providers operate under strict confidentiality agreements.
- Legal Authorities: At the request of government or regulatory authorities under Bangladeshi or international legal requirements.
- Fraud Prevention: Limited data shared with security partners to prevent fraudulent activity.
All of hajbee's third-party partners are bound by our privacy standards. They may only use data for the specific purpose it was shared and cannot pass it on elsewhere.
5 Cookies & Tracking Technologies
Hajbee uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.
Hajbee uses three types of cookies:
- Essential Cookies: Required to maintain login sessions and ensure security. Without these, hajbee will not function properly.
- Functional Cookies: To remember your preferences (language, theme, etc.).
- Analytics Cookies: To understand hajbee's traffic and usage patterns – these can be disabled.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent some hajbee services from functioning properly.
6 Data Retention Period
Hajbee does not retain your data longer than necessary. As a general policy:
- All data is retained for as long as your account remains active.
- Even after account closure, KYC documents and transaction records may be retained for up to 5 (five) years due to legal obligations.
- Marketing data is deleted as soon as you opt out.
- Support conversation records are retained for up to 2 years.
Certain data must be retained for a specified period to meet legal requirements. In such cases, hajbee is legally obligated to do so, and your deletion request may not be able to be fulfilled.
7 Your Rights
As a hajbee user, you have the following rights:
- Right to Know: You have the right to know what data hajbee holds about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: Under certain conditions, you may request that your data be deleted.
- Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
- Right to Data Portability: You may request a copy of your data in a portable format.
- Right to Object: You may object to your data being used for marketing purposes.
To exercise any of these rights, email the hajbee support team at: support@hajbee.app. hajbee will respond to your request within 30 business days.
8 Minor Protection
Hajbee does not knowingly collect information from anyone under the age of 18. Age is verified at registration, and any account found to belong to a minor is closed immediately.
If you believe a minor has created an account on hajbee, please notify us immediately. hajbee is firmly committed to responsible gaming. For more information, visit our Responsible Gaming View page.
9 Data Security Measures
Hajbee uses industry-standard technology and processes to protect your data:
- All data is transmitted using SSL/TLS encryption.
- Stored data is protected with AES-256 encryption.
- Regular security audits are conducted on hajbee's systems.
- Two-Factor Authentication (2FA) is available for your account.
- Hajbee staff can only access data necessary for their specific role (Principle of Least Privilege).
- In the event of a data breach, affected users will be notified within 72 hours.
Your Role Matters Too: You play a role in keeping your account secure, just as hajbee does. Use a strong password, never share your OTP with anyone, and avoid logging in on public Wi-Fi.
10 Policy Updates
Hajbee reserves the right to update this privacy policy at any time. For significant changes:
- Hajbee will send notifications to your registered email address.
- A notification will be displayed on the platform.
- The "Last Updated" date at the top of this page will reflect any changes.
Continuing to use hajbee after any changes are made will be considered acceptance of the updated policy. Please check this page regularly.
11 Contact
For any privacy-related questions, requests, or complaints, please contact hajbee:
Hajbee aims to respond to your message within 72 hours. We believe transparency and accountability are the foundation of a trustworthy platform.